Help center

StarNight support

When contacting support, include your iPhone model, iOS version, selected lens, capture mode and a short description of what happened.

Camera preview is unavailable

Open iPhone Settings → Privacy & Security → Camera and enable StarNight. Close and reopen the app.

A lens is missing

StarNight shows only camera modules reported by the device. Base iPhones do not have a telephoto module. Available RAW formats and exposure limits also differ by model and active lens.

Long exposure looks soft

Use a tripod or stable support, disable unnecessary movement and avoid touching the phone during capture. Clean Night and Light Trails use frame stacking; they are different from Apple’s private system Night mode.

Feature access

All app features are available without a purchase. RAW, ProRAW, lenses and exposure limits depend on your iPhone camera.

Contact

Email dev.bulhakov@gmail.com. Typical response time: two business days.


Підтримка українською

Що додати до звернення

Вкажіть модель iPhone, версію iOS, вибраний об’єктив, режим зйомки та коротко опишіть проблему.

Доступ до функцій

Усі функції доступні без покупки. RAW, ProRAW, об’єктиви й межі експозиції залежать від камери iPhone.